Job No. : ARI-HK / 23-003
Total Opening : 1
Salary : 18k to 25k
Experience : 2-4 yrs
Job Profile:
As a Housekeeping Manager at Arise Ethnic Village Resort, you will be responsible for ensuring that all
guest rooms, public areas, and back-of-house areas are kept clean and well-maintained. Your duties will
include managing the housekeeping team, training and developing staff, preparing schedules, and
ensuring that all standards and procedures are followed.
Responsibilities:
- Plan and organize the housekeeping department’s work schedule and assign tasks to team
members
- Ensure that all guest rooms and public areas are clean and tidy
- Supervise and coordinate the work of housekeeping staff to ensure that cleaning standards are
met
- Train and develop new and existing staff members to meet the highest level of customer service
- Develop and maintain departmental policies and procedures to ensure efficient and effective
operations
- Monitor and maintain inventory of cleaning supplies and equipment
- Ensure that all equipment is properly maintained and in good working condition
- Handle guest complaints and ensure that they are resolved in a timely and efficient manner
- Conduct regular inspections of guest rooms and public areas to ensure that they meet
established standards of cleanliness and maintenance
- Manage and control the departmental budget, ensuring that expenditures are within the
budgeted levels.
Requirements:
- At least 2-6 years of experience in housekeeping management in the hospitality industry
- Excellent communication and leadership skills
- Strong organizational and time-management skills
- Knowledge of cleaning chemicals, proper storage, and disposal methods
- Knowledge of budget management and cost control techniques
- Ability to manage multiple tasks and work well under pressure
- Strong attention to detail and a commitment to excellence
- Must be willing to work flexible hours, including weekends and holidays.
